Privacy Policy

This Privacy Policy explains how Keeplyn collects, uses, discloses, and protects personal information when you visit keeplyn.com, contact us, request a proposal, purchase services, or otherwise work with us.

We may collect information you choose to provide, including:

• Your name, business name, email address, phone number, and contact preferences.
• Project details, messages, files, content, credentials, and feedback.
• Billing contact information and records of purchases and invoices.
• Any other information you include in forms, emails, or meetings.

When you use our website, we and our service providers may automatically receive technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location, and dates and times of access. We may use cookies or similar technologies to operate the site, remember preferences, understand performance, and improve our services.

Stripe processes payments for Keeplyn. When you pay, your payment details are submitted directly to Stripe and are handled under Stripe's own terms and privacy policy. Keeplyn receives transaction details such as payment status, amount, date, and limited card information, but does not receive or store your full payment card number.

We may use personal information to:

• Respond to inquiries and provide proposals, projects, support, and website care.
• Process payments, maintain business records, and manage our relationship with you.
• Operate, secure, troubleshoot, analyze, and improve our website and services.
• Send service messages and, where permitted, relevant marketing communications.
• Prevent fraud, enforce agreements, comply with law, and protect rights and safety.

We do not sell personal information. We may share it with vendors that help us operate our business, such as Stripe, hosting providers, email and collaboration tools, analytics providers, and professional advisers. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent.

We keep personal information only as long as reasonably needed for the purposes described here, including providing services, maintaining records, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

You may unsubscribe from marketing emails using the link in the message or by contacting us. Your browser can also block or delete cookies, although some site features may not work as intended.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information, or to withdraw consent. We may need to verify your request, and legal exceptions may apply.

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, please contact us so we can review and delete it where appropriate.

We may update this policy to reflect changes in our practices, technology, or legal obligations. The effective date at the top identifies the latest revision.

To ask a privacy question or submit a request, email support@keeplyn.com.